Natwest suffers online banking outage

NatWest and RBS suffer online and mobile banking borkage

The bank's online service is now displaying a message which reads "unable to establish a connection".

"We would like to apologise to customers who experienced issues logging into their online and mobile banking accounts this morning, this issue has now being resolved", a spokesperson said.

The banking group has almost eight million customers who use mobile and online banking.

The Co-operative Bank and Cashplus also suffered outages this week.

Ulster Bank has said it is having technical issues and has advised customers that they may be unable to access some services.

The problem was initially thought to be a glitch affecting only NatWest customers, but it later emerged that there were issues across the RBS banking group.

NatWestWhen will NatWest online banking be live? "Telephone Banking and ATMs are available".

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There is now no firm date as to when the service will be back up and running.

A following tweet from the account reads: "We don't have a timescale on this just yet however the team are investigating it with a matter of urgency".

Jess Cochrane said: "It's payday, I can't transfer my wage to the joint account all the bills come out of, I have no card and no branch near me".

"Everything is now back up and running and we're really grateful for customers bearing with us".

For example, you can use the automated phone service for transfers, balances and statements.

Barclays customers were locked out of their accounts online for several hours on Thursday.

The pressure on retail banks to bolster their technology infrastructure has been heightened in recent years as they have proceeded with cutting down on high street branches, making customers increasingly reliant on digital services to manage their finances.

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