PayPal apologizes after telling dead woman she's in breach of contract

PayPal apologizes after telling dead woman she's in breach of contract

But earlier this month, she received a letter from PayPal, saying her death was a breach of its rules-and the service was considering legal action against her.

It's hard to defend the company that would send a letter like this, but one has to realize that business is business, and PayPal likely has legal reasons for sending out letters before they close an account.

PayPal immediately apologized for the gaffe and said it's treating the situation as a "priority" as it figures out what happened.

Lindsay Durdle died on May 31, succumbing to cancer.

Consequently, Mr. Durdle received a payment notice yesterday at his residence in Bucklebury, West Berkshire, addressed to his wife.

But Mr Durdle became distressed as he read the letter headed: 'Important: You should read this notice carefully'.

We are not required to give any further notice before taking such action, however we do understand that you may be experiencing financial difficulties and are eager to help.

It stated that Lindsay had an outstanding balance of £3,240.72 - or about $4,300.

PayPal has since said the letter was "insensitive", apologized to the widower and launched a probe into how the letter was sent in the first place.

Astros send reliever Ken Giles down to Triple-A Fresno
Hinch pulled him from the game, Giles muttered what looked like an expletive as he was leaving the mound. It has been a season of woe so far for Giles, whom the Astros have entrusted the closer role.

American woman, 27, killed by stray bullet outside Mexico City restaurant
Mirutenko was killed by a stray bullet and the bouncer was wounded, but survived, according to the city's prosecutors office. Four states in the country-Veracruz, Tamaulipas, Michoacán and Guerrero-suffered a record 29,000 deaths past year .

Russian Federation 2018: Stones eyeing final spot with England
We should be grateful of the side of the draw we're on and grateful for the spirit and performances they're putting in. England, meanwhile, are looking to make the final for the second time, and first since winning the title in 1966.

A husband who recently lost his wife has been left shocked and saddened after a letter arrived at his home that said his wife was "in breach of contract" because of her death.

He added that PayPal had told him it would not be able to share the cause behind the letter's mailing because it was an "internal matter".

Mr Durdle contacted PayPal over the letter, who told him it would have been sent out due to either a bug, a bad letter template or a human error, the BBC reported.

Durdle had a balance of about £3,200, or $4,200, according to the letter, which said that PayPal meant to "take action".

"I'm a member of the charity Widowed and Young, and I've seen first-hand in there how a letter like this or something like it can completely derail somebody", Durdle told the BBC.

The firm has also written off any outstanding debt in the meantime.

He continued: "If I'm going to make any fuss about this at all, it's to make sure that PayPal, or any other organization that might do this kind of insensitive thing, recognizes the damage they can cause the recently bereaved".

"We are urgently looking into this matter, and are in direct contact with Mr Durdle to support him".

Related News:

  • Netanyahu May Offer Putin US Sanctions Relief for Ousting Iran From Syria

    Netanyahu May Offer Putin US Sanctions Relief for Ousting Iran From Syria

    He said the UAV had been tracked long before it entered Israel, flying through both Jordanian and Syrian air space. Israeli Patriot missiles shot down a Syrian drone that infiltrated 10 kilometers into Israel's air space .
    Israeli Honeymooner Killed, New Wife Severely Injured In Zip-Line Tragedy

    Israeli Honeymooner Killed, New Wife Severely Injured In Zip-Line Tragedy

    The two sustained serious injuries and were transported to a hospital, where Tishman died overnight, according to the newspaper. The Israeli foreign Ministry contacted the Embassy in Guatemala with the goal of the transport bodies of the deceased home.
    Airbus is building the next Mars rover

    Airbus is building the next Mars rover

    Clearly it would be a mission of huge firsts for humanity, but the real action will start once the samples show up here on Earth. David Parker, Director of Human and Robotic Exploration at ESA, highlighted the significance of the proposed mission.
  • Djokovic into Wimbledon semis like a man on a mission

    Djokovic into Wimbledon semis like a man on a mission

    It will be Djokovic's first Grand Slam semi-final since the 2016 US Open as he continues his bid to return to the top of the game. The 2011, 2014 and 2015 champion was clearly unsettled by the dispute, quickly surrendering the set.
    Cardi B gives birth to daughter Kulture Kiari Cephus

    Cardi B gives birth to daughter Kulture Kiari Cephus

    In June, she told fans on Instagram she had married in secret because "there are moments that I want to keep for myself". Offset proposed publicly a month later so she could still have that "special moment that every girl dreams of".

    Scientists have shown how a huge iceberg broke away from Greenland

    Sea levels are rising and one of the culprits is the loss of ice from glaciers and ice sheets, victims of a warming planet. The video depicts a tabular, or wide and flat, iceberg calve off and move away from the glacier.
  • Trump brands Germany a "captive of Russian Federation ", days before he meets Putin

    In his statement posted on Twitter, Kerry said Trump's broadside against an American ally had weakened the United States. But the US president did not stop his criticism of Germany there.
    Woman bitten by shark while posing for Instagram photo

    Woman bitten by shark while posing for Instagram photo

    The student conceded that she had been advised against going to the water alongside the marine predators prior to the incident. Earlier this month, a woman on vacation in Dugong Bay, Australia, experienced a similar ordeal with a tawny nurse shark .
    Kent fans watch England in World Cup semi-final against Croatia

    Kent fans watch England in World Cup semi-final against Croatia

    England's progress in Russian Federation has revived the Three Lions anthem - which includes the line " football's coming home ". The iconic Black Prince statue in City Square is now holding an England flag and its very own football. .
  • Former UCLA player Billy Knight, 39, found dead on Phoenix road

    Former UCLA player Billy Knight, 39, found dead on Phoenix road

    Knight's official cause of death has yet to be determined, but will be examined by the Maricopa County Medical Examiner. Phoenix police said Knight was located in the roadway in the area of Central Avenue and McKinley Street at 2:45 a.m.
    Wimbledon could detract from cup final, jokes Roger Federer

    Wimbledon could detract from cup final, jokes Roger Federer

    Djokovic overcame a series of rows with the chair umpire to record a 6-3 3-6 6-2 6-2 victory over Japan's former US Open finalist. Federer was completely out of sorts by now and his uncharacteristic struggles on his forehand didn't improve in the fourth set.

    'There are worries ahead': Experts react to Bank of Canada's rate hike

    CPI and the Bank's core measures of inflation remain near 2 per cent, consistent with an economy operating close to capacity.


Most liked

England vs. Croatia: Southgate Urges Team To Create History
Kieran Trippier has given England a 1-0 lead with a fifth-minute free kick in the World Cup semifinal against Croatia . Both of those runs ended in defeats on penalties, but there is a belief that something could be different this time.

Donald Trump hits China with $200 billion in new tariffs
However, in a statement this morning the Chinese ministry of commerce hit back, saying: " China is shocked by USA behaviour. Regulators can deny or cancel licenses or tie up companies by launching tax, environmental or anti-monopoly investigations.

Rare sex disease could become next superbug, doctors warn
Dr Peter Greenhouse, a sexual consultant in Bristol and BASHH member, urged people to take precautions. It's is passed on by sexual contact but, like all STDs, can easily be prevented by using a condom.

DJ Khaled pulls out of Wireless 2018 performance 'due to travel issues'
Rapper Drake replaced DJ Khaled as the headliner at Wireless Festival on Sunday , and fans could not have been happier. DRAKE SURPRISED fans at Wireless Festival after hitting the stage at London's Finsbury Park.

Princess Charlotte sasses photographers: "You're not coming" to christening
Her majesty the Queen was also in attendance dressed as stylishly as she always does in strong bold colours. Accompanying the duchess was Prince William , who held Princess Charlotte and Prince George by the hand.

Henderson hopes to be fit for semi-finals
It's down to what we do behind the scenes, what we work on in training, all the hard work to get here. She said: "We had a brilliant day there". 'It's down to us as a team.

Prosecutors: Manafort says he's treated like 'VIP' in jail
Manafort's lawyers have said they cannot properly prepare for trial with a client jailed two hours outside of Washington , D.C. Manafort told his listener to "think about how it'll play elsewhere".

Cornwall woman takes auto for accidental, two-week joyride
The man whose auto was stolen found the entire thing hilarious, and gave a healthy "chuckle" when his vehicle was returned to him. Soon after, police received a report about a black Nissan Infiniti that had been stolen in the same parking lot.

Trump preparing additional tariffs on $200B in Chinese goods
Proposed tariffs on another US$200 billion of Chinese imports have been rolled out with Beijing vowing to retaliate. Some U.S. business groups and lawmakers from Trump's own Republican Party were critical of the escalating tariffs.

England V. Croatia, Winner Will Play France
Our players are the ambassadors and football has the power to spread the message of unity and I think we are doing the same. Paul Sealey, who is visiting the area, said: "The team will do all in their power to win".

Man contracts flesh-eating bacteria while crabbing in NJ
Angel Perez, 60, went crabbing in Maurice River on July 2, according to KYW . 'The infection has spread to his blood.his skin. For Perez, the infection spread quickly - taking just hours for his limbs to swell and become discolored.

Trump Administration Readies Tariffs On $200 Billion Of Chinese Imports
The Aussie, considered a liquid proxy for China-related trades, fell 0.5 percent against the dollar to $0.7422. Traders work on the floor of the New York Stock Exchange (NYSE) in New York, U.S., July 11, 2018 .

Roger Federer vs Kevin Anderson, Wimbledon 2018
It will be Djokovic's first semi-final at a major since the 2016 French Open when he completed the career Grand Slam. The women's semi-finals are set for Thursday. "I just kept on telling myself I have to continue believing".

Kylie Jenner set to become the youngest self-made billionaire on Forbes list
The young mum credits social media for her success, as she told Forbes: 'Social media is an fantastic platform. After leaping to $307 million in 2016, revenue was up just 7% in 2017, despite the addition of 30 products.

Cardi B Files $15 Million Countersuit Against Ex-Manager
Cardi B is now one of the hottest hip-hop artists with the success of her smash hit "Bodak Yellow" previous year . However, in one of the deals, he demanded 50% of her royalty fees from her contract with Atlantic Records.