Google Confirms Controversial Duplex AI Will Identify Itself to Humans

Google CEO Sundar Pichai shows off its AI assistant Duplex

Google Duplex, the human-sounding AI assistant that can make phone calls for you, stunned us when it was demoed earlier this week.

A great deal of new developments came to light during this week's Google I/O developers' conference, with numerous flashiest concerning Google Assistant.

Contrary to that the semirobotic voice you generally hear coming from a Google Home smart speaker, Duplex sounds natural.

"We understand and value the discussion around Google Duplex - as we've said from the beginning, transparency in the technology is important".

The demonstrations at Google I/O, an annual event for creators of Google-compatible products, showed how big technology companies are positioning themselves for a lucrative artificial intelligence revolution while grappling with heightened scrutiny about their societal influence.

Google Duplex is an experimental AI system and was introduced at the Google I/O 2018 earlier this week.

The Telephone records of Duplex reserving a hair appointment and restaurant reservation did not include disclosures.

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Starting today, you can choose from six new voices for your Google Assistant. The new innovation imitates a human voice to make appointments. For example, you can create a Custom Routine for family dinner, and kick it off by saying "Hey Google, dinner's ready" and the Assistant can turn on your favorite music, turn off the TV, and broadcast "dinner time!" to everyone in the house.

While this new feature is directly locking horns with Apple's and Amazon's counterparts - Siri and Alexa, the respective companies' very own personal assistants, there is plenty of interest and excitement as to how Google will match up to it.

Responding to the ethical concerns around using a human-sounding digital assistant, Google has said that it will come with a disclosure built-in.

It is alleged that the Google Assistant will provide users with more facilities.

"These machines could call on behalf of political parties and make ever more convincing recommendations for voting", Firth-Butterfield reasoned.

This technology will be helpful to the many small businesses that rely on phone calls to book appointments today-our research shows that 60 percent of small businesses who rely on customer bookings don't have an online booking system.

However, the demo shown was nearly too good, with the Assistant inserting "umms" and "errs" with such ease that the recipient of the calls had no idea they were talking to an automated service.

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